Total complaints
1
Filed since Unde
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058's complaint history from CFPB public records. 1 consumers have filed complaints since Unde. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Unde
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I accept your apologies for a long time I had to wait to speak to a representative but BoA has not apologized for having delayed the resolution of the matter for over seventeen months. Additionally | 1 |
| Issue | Complaints |
|---|---|
| BoA is claiming that it had spoken with the merchants bank and that the documents we provided to you included a synopsis of our telephone conversation with the merchants bank. If BoA is referring to page 2 of XXXX where states : XXXX XXXX provided services to clients through XX/XX/XXXX. Your customer indicates services were to be provided on a specific date. A detailed description of the specific services purchased has not been provided and there is not sufficient documentation/information that details the services expected on this date. Further | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Unde, and the most recent logged activity is Under the , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I accept your apologies for a long time I had to wait to speak to a representative but BoA has not apologized for having delayed the resolution of the matter for over seventeen months. Additionally", and the single most common underlying issue is "BoA is claiming that it had spoken with the merchants bank and that the documents we provided to you included a synopsis of our telephone conversation with the merchants bank. If BoA is referring to page 2 of XXXX where states : XXXX XXXX provided services to clients through XX/XX/XXXX. Your customer indicates services were to be provided on a specific date. A detailed description of the specific services purchased has not been provided and there is not sufficient documentation/information that details the services expected on this date. Further".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,DC,20016,,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478058 is "BoA is claiming that it had spoken with the merchants bank and that the documents we provided to you included a synopsis of our telephone conversation with the merchants bank. If BoA is referring to page 2 of XXXX where states : XXXX XXXX provided services to clients through XX/XX/XXXX. Your customer indicates services were to be provided on a specific date. A detailed description of the specific services purchased has not been provided and there is not sufficient documentation/information that details the services expected on this date. Further" in the "I accept your apologies for a long time I had to wait to speak to a representative but BoA has not apologized for having delayed the resolution of the matter for over seventeen months. Additionally" product category.
Read our methodology — how this data is sourced, computed, and verified.