Total complaints
1
Filed since Give
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086's complaint history from CFPB public records. 1 consumers have filed complaints since Give. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Give
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it appears that there was no intention to honor the double cash back promotion. In effect | 1 |
| Issue | Complaints |
|---|---|
| this probably involves purchase of a service or the download of software. I expect the Bank to honor its promotion. The amount may not be very large | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Give, and the most recent logged activity is Given this, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it appears that there was no intention to honor the double cash back promotion. In effect", and the single most common underlying issue is "this probably involves purchase of a service or the download of software. I expect the Bank to honor its promotion. The amount may not be very large".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086 has a 0% timely response rate to CFPB complaints.
The most common issue reported against NATIONAL ASSOCIATION,CA,94087,Older American,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4393086 is "this probably involves purchase of a service or the download of software. I expect the Bank to honor its promotion. The amount may not be very large" in the "it appears that there was no intention to honor the double cash back promotion. In effect" product category.
Read our methodology — how this data is sourced, computed, and verified.