Total complaints
1
Filed since In X
2026 data Public-data reference. official source
name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days complaint mix by product
- I called 1 100.0% – 0% relief
How name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called again to find out why my account was closed and what I could do to get my funds from Chase. I was told that they suspected fraud | 1 |
Top States
| State | Complaints |
|---|---|
| I had not received a check. I went back to the branch to speak to the manager. He told me that the fraud department was closed and there was nothing he could do. I went out to my car and called. I got through to the Fraud department after holding for a long time ( they WERE NOT closed ). I was told at that time that they had my paperwork and that the Risk department was reviewing | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| because the SS offices were closed due to COVID. I could send my originals | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days
name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called again to find out why my account was closed and what I could do to get my funds from Chase. I was told that they suspected fraud", and the single most common underlying issue is "because the SS offices were closed due to COVID. I could send my originals".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days have?
name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days respond to complaints on time?
name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days has a 0% timely response rate to CFPB complaints.
What is the most common complaint about name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days?
The most common issue reported against name change. This was scanned by a banker and sent to the Chase fraud department. The banker told me that he would have to call the next day to complete the paperwork requesting the release of my funds. The banker called me the next day and told me I would see a check in 10 days. After waiting 14 days is "because the SS offices were closed due to COVID. I could send my originals" in the "I called again to find out why my account was closed and what I could do to get my funds from Chase. I was told that they suspected fraud" product category.
Read our methodology — how this data is sourced, computed, and verified.
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