Total complaints
2
Filed since Desp
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows NA's complaint history from CFPB public records. 2 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NA's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| cleared and credited the funds in question to my account | 1 |
| Kikoffs response ( dated XX/XX/XXXX ) claims compliance with FCRA but fails to substantiate the reported late payments and charge-off with verifiable evidence. The provided XXXX '' ( unsigned ) and XXXX '' ( partial history | 1 |
| State | Complaints |
|---|---|
| which means that Wells Fargo understood that the funds were from another depository institution and were indeed good and that is why Wells Fargo credited my account and made the funds available to me next business day. The only person who seemed to have a concern with this transaction was Mrs. XXXX ( teller manager at Wells Fargo ) who denied me access to my funds by stating that the funds in my available balance had not been verified | 1 |
| 357 F.3d 426 ( 4th Cir. XXXX ) ). | 1 |
| Issue | Complaints |
|---|---|
| cashiers checks are backed by the bank that issued the check | 1 |
| full itemized statements | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NA has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is In paragra, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "cleared and credited the funds in question to my account", and the single most common underlying issue is "cashiers checks are backed by the bank that issued the check".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NA has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
NA has a 0% timely response rate to CFPB complaints.
The most common issue reported against NA is "cashiers checks are backed by the bank that issued the check" in the "cleared and credited the funds in question to my account" product category.
Read our methodology — how this data is sourced, computed, and verified.