Total complaints
1
Filed since Unde
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048's complaint history from CFPB public records. 1 consumers have filed complaints since Unde. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Unde
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| i just kept paying them on the account number i had on the billings | 1 |
| Issue | Complaints |
|---|---|
| only to be told the account is now behind 3 months! And because I am not authorized with out being the Executor on the account they cant talk to me! So now not only do I have XXXX payments missing on their end now it will cost me {$260.00} to file for executor. They told me they cant even talk to my lawyer! And XXXX XXXX XXXX day after TRYING to get somewhere with them I RECEIVE ( XXXX ) mailings form them ALL saying the account is in default and NOW THEY want their money OR I WILL be OUT! I WANT to find out where my PAYMENTS went to! My bank verified the checks HAVE been cashed each month on the finance company 's end!!!! I have paid for yEARS to this ACCOUNT number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Unde, and the most recent logged activity is Under the , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "i just kept paying them on the account number i had on the billings", and the single most common underlying issue is "only to be told the account is now behind 3 months! And because I am not authorized with out being the Executor on the account they cant talk to me! So now not only do I have XXXX payments missing on their end now it will cost me {$260.00} to file for executor. They told me they cant even talk to my lawyer! And XXXX XXXX XXXX day after TRYING to get somewhere with them I RECEIVE ( XXXX ) mailings form them ALL saying the account is in default and NOW THEY want their money OR I WILL be OUT! I WANT to find out where my PAYMENTS went to! My bank verified the checks HAVE been cashed each month on the finance company 's end!!!! I have paid for yEARS to this ACCOUNT number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048 has a 0% timely response rate to CFPB complaints.
The most common issue reported against N.A.,VT,XXXXX,Older American,Consent provided,Web,2016-01-05,Closed with explanation,Yes,No,1729048 is "only to be told the account is now behind 3 months! And because I am not authorized with out being the Executor on the account they cant talk to me! So now not only do I have XXXX payments missing on their end now it will cost me {$260.00} to file for executor. They told me they cant even talk to my lawyer! And XXXX XXXX XXXX day after TRYING to get somewhere with them I RECEIVE ( XXXX ) mailings form them ALL saying the account is in default and NOW THEY want their money OR I WILL be OUT! I WANT to find out where my PAYMENTS went to! My bank verified the checks HAVE been cashed each month on the finance company 's end!!!! I have paid for yEARS to this ACCOUNT number" in the "i just kept paying them on the account number i had on the billings" product category.
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