Total complaints
1
Filed since Mean
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669's complaint history from CFPB public records. 1 consumers have filed complaints since Mean. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mean
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a pre arbitration from Citi bank with all the investigation they did. I dug into it and found a XXXX tracking number for the order. There was a picture in that tracking and that wasn't our house where order was delivered. That with different name and contact information was enough proof that someone used my card to place the order. So | 1 |
| Issue | Complaints |
|---|---|
| sent a fax with a cover letter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mean, and the most recent logged activity is Meanwhile, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a pre arbitration from Citi bank with all the investigation they did. I dug into it and found a XXXX tracking number for the order. There was a picture in that tracking and that wasn't our house where order was delivered. That with different name and contact information was enough proof that someone used my card to place the order. So", and the single most common underlying issue is "sent a fax with a cover letter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669 has a 0% timely response rate to CFPB complaints.
The most common issue reported against N.A.,SC,29607,,Consent provided,Web,2025-01-05,Closed with monetary relief,Yes,N/A,11391669 is "sent a fax with a cover letter" in the "I received a pre arbitration from Citi bank with all the investigation they did. I dug into it and found a XXXX tracking number for the order. There was a picture in that tracking and that wasn't our house where order was delivered. That with different name and contact information was enough proof that someone used my card to place the order. So" product category.
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