2026 data Public-data reference. official source

N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875's complaint history from CFPB public records. 1 consumers have filed complaints since Citi. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Citi
Since

Total complaints

1

Filed since Citi

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 complaint mix by product

Total complaints: 1

N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). there is: 1 complaints (100.0%), resolution 0.0% there is 100.0%
  • there is 1 100.0% 0% relief

How N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
there is still no cash back. I contacted Citi four times. Of which 1

Top Issues

Issue Complaints
the representatives refused to acknowledge of my entitlement to the {$50.00} Bonus Cash Back. Citibank should provide robust training to its representatives on how to review customers accounts and be familiar with its new products instead of making bold and misleading statements on a black and white written offer. In addition 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875

N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Citi, and the most recent logged activity is Citibanks , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is still no cash back. I contacted Citi four times. Of which", and the single most common underlying issue is "the representatives refused to acknowledge of my entitlement to the {$50.00} Bonus Cash Back. Citibank should provide robust training to its representatives on how to review customers accounts and be familiar with its new products instead of making bold and misleading statements on a black and white written offer. In addition".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 have?

N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 respond to complaints on time?

N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875?

The most common issue reported against N.A.,NY,11377,,Consent provided,Web,2020-10-01,Closed with monetary relief,Yes,N/A,3876875 is "the representatives refused to acknowledge of my entitlement to the {$50.00} Bonus Cash Back. Citibank should provide robust training to its representatives on how to review customers accounts and be familiar with its new products instead of making bold and misleading statements on a black and white written offer. In addition" in the "there is still no cash back. I contacted Citi four times. Of which" product category.

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