2026 data Public-data reference. official source

N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
From
Since

Total complaints

1

Filed since From

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 complaint mix by product

Total complaints: 1

N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). during the: 1 complaints (100.0%), resolution 0.0% during the 100.0%
  • during the 1 100.0% 0% relief

How N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
during the last XXXX billing cycles before a promotional or deferred interest period ends 1

Top Issues

Issue Complaints
even if another balance has a higher APR or expires later. Citibanks payment allocation does not comply with this requirement and prevented me from paying down the expiring promotional balance before the deadline causing me to acquire more interest fees than I should have and paid another balance transfer fee to take my balance out of Citibank. As you can see 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916

N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From what , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "during the last XXXX billing cycles before a promotional or deferred interest period ends", and the single most common underlying issue is "even if another balance has a higher APR or expires later. Citibanks payment allocation does not comply with this requirement and prevented me from paying down the expiring promotional balance before the deadline causing me to acquire more interest fees than I should have and paid another balance transfer fee to take my balance out of Citibank. As you can see".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 have?

N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 respond to complaints on time?

N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916?

The most common issue reported against N.A.,NY,11214,,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18951916 is "even if another balance has a higher APR or expires later. Citibanks payment allocation does not comply with this requirement and prevented me from paying down the expiring promotional balance before the deadline causing me to acquire more interest fees than I should have and paid another balance transfer fee to take my balance out of Citibank. As you can see" in the "during the last XXXX billing cycles before a promotional or deferred interest period ends" product category.

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