N.A.,AZ,863XX,,Consent provided,Web,2020-04-09,Closed with monetary relief,Yes,N/A,3596797

What the CFPB Record Shows About N.A.,AZ,863XX,,Consent provided,Web,2020-04-09,Closed with monetary relief,Yes,N/A,3596797

N.A.,AZ,863XX,,Consent provided,Web,2020-04-09,Closed with monetary relief,Yes,N/A,3596797 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Citi, and the most recent logged activity is Citi then , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, N.A.,AZ,863XX,,Consent provided,Web,2020-04-09,Closed with monetary relief,Yes,N/A,3596797 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an electronic bill for my account which listed the fraudulent charge against my account", and the single most common underlying issue is "the charge was still on my account. I called again and also emailed Citi to tell them to remove the charge that they had already identified as clearly fraudulent. I was told that they would need to open an investigation into the charge. I never understood why that would be necessary. Their own security department had identified the charge as fraudulent. I had told Citi on the date of the attempted fraud that the charge was fraudulent and to close my account. They did so. Yet they continued to attempt to make me pay for the fraudulent charge. Today".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,AZ,863XX,,Consent provided,Web,2020-04-09,Closed with monetary relief,Yes,N/A,3596797: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.