2026 data Public-data reference. official source

N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221's complaint history from CFPB public records. 1 consumers have filed complaints since Now . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Now
Since

Total complaints

1

Filed since Now

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 complaint mix by product

Total complaints: 1

N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and I: 1 complaints (100.0%), resolution 0.0% and I 100.0%
  • and I 1 100.0% 0% relief

How N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and I can not get into my account. Not one email or phone call from Citi to let me know anything was going on. I only found out about this because I had made a payment out of the account on XX/XX/XXXX that I was contacted by the merchant telling me it was refused 1

Top Issues

Issue Complaints
I contacted Citi by phone on XX/XX/XXXX and was put into a conference call with the fraud department with an agent named XXXX. She only asked for my phone number on file which I gave 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221

N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now , and the most recent logged activity is Now the se, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I can not get into my account. Not one email or phone call from Citi to let me know anything was going on. I only found out about this because I had made a payment out of the account on XX/XX/XXXX that I was contacted by the merchant telling me it was refused", and the single most common underlying issue is "I contacted Citi by phone on XX/XX/XXXX and was put into a conference call with the fraud department with an agent named XXXX. She only asked for my phone number on file which I gave".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 have?

N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 respond to complaints on time?

N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221?

The most common issue reported against N.A.,AZ,85048,,Consent provided,Web,2023-08-30,Closed with non-monetary relief,Yes,N/A,7474221 is "I contacted Citi by phone on XX/XX/XXXX and was put into a conference call with the fraud department with an agent named XXXX. She only asked for my phone number on file which I gave" in the "and I can not get into my account. Not one email or phone call from Citi to let me know anything was going on. I only found out about this because I had made a payment out of the account on XX/XX/XXXX that I was contacted by the merchant telling me it was refused" product category.

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