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N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196's complaint history from CFPB public records. 1 consumers have filed complaints since 2 da. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
2 da
Since

Total complaints

1

Filed since 2 da

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 complaint mix by product

Total complaints: 1

N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX and: 1 complaints (100.0%), resolution 0.0% XXXX and 100.0%
  • XXXX and 1 100.0% 0% relief

How N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX and XXXX XXXX Weve been through has been tremendous. We were trying in the short amount of time they gave us to find someone to help us save our house. Today XX/XX/XXXX I called a foreclosure expert he told me to call Citi and ask if they already sold the house 1

Top Issues

Issue Complaints
XXXX at Citi told me someone gave a bid on the XX/XX/XXXX and Citi excepted it and sold our house on XX/XX/XXXX! Citi told me on the phone they made a mistake and would fix it after the XX/XX/XXXX the day we were suppose to make a decision on Short Sale or Foreclosure. UPDATE : We have received a notice of vacate from the people who supposedly bought our house. They gave us 10 days! CitiMortgage is now telling us theres nothing they can do! We need help PLEASE! The company that bought our house : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196

N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2 da, and the most recent logged activity is 2 days lat, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX and XXXX XXXX Weve been through has been tremendous. We were trying in the short amount of time they gave us to find someone to help us save our house. Today XX/XX/XXXX I called a foreclosure expert he told me to call Citi and ask if they already sold the house", and the single most common underlying issue is "XXXX at Citi told me someone gave a bid on the XX/XX/XXXX and Citi excepted it and sold our house on XX/XX/XXXX! Citi told me on the phone they made a mistake and would fix it after the XX/XX/XXXX the day we were suppose to make a decision on Short Sale or Foreclosure. UPDATE : We have received a notice of vacate from the people who supposedly bought our house. They gave us 10 days! CitiMortgage is now telling us theres nothing they can do! We need help PLEASE! The company that bought our house : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 have?

N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 respond to complaints on time?

N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196?

The most common issue reported against N.A.,AK,99504,,Consent provided,Web,2017-11-29,Closed with explanation,Yes,N/A,2740196 is "XXXX at Citi told me someone gave a bid on the XX/XX/XXXX and Citi excepted it and sold our house on XX/XX/XXXX! Citi told me on the phone they made a mistake and would fix it after the XX/XX/XXXX the day we were suppose to make a decision on Short Sale or Foreclosure. UPDATE : We have received a notice of vacate from the people who supposedly bought our house. They gave us 10 days! CitiMortgage is now telling us theres nothing they can do! We need help PLEASE! The company that bought our house : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX" in the "XXXX and XXXX XXXX Weve been through has been tremendous. We were trying in the short amount of time they gave us to find someone to help us save our house. Today XX/XX/XXXX I called a foreclosure expert he told me to call Citi and ask if they already sold the house" product category.

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