Total complaints
1
Filed since Shel
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since Shel. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Shel
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| within XXXXXXXX XXXX made Shellpoint stop any further actions on our property. Shellpoint then retaliated by giving us only XXXX option and that option was a take it or leave it modification '' that raised our payment over {$1100.00} per month | 1 |
| State | Complaints |
|---|---|
| they also put in approximately {$130000.00} onto our mortgage balance | 1 |
| Issue | Complaints |
|---|---|
| I was XXXX XXXX XXXX and suffering from XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Shel, and the most recent logged activity is Shellpoint, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "within XXXXXXXX XXXX made Shellpoint stop any further actions on our property. Shellpoint then retaliated by giving us only XXXX option and that option was a take it or leave it modification '' that raised our payment over {$1100.00} per month", and the single most common underlying issue is "I was XXXX XXXX XXXX and suffering from XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00} has a 0% timely response rate to CFPB complaints.
The most common issue reported against myself and our family. Shellpoint showed no remorse whatsoever for what they did to us and could give a XXXX XXXXXXXX with regards to helping us. Not only did they raise our payment over {$1000.00} per month over the original payment of {$1800.00} is "I was XXXX XXXX XXXX and suffering from XXXX XXXX" in the "within XXXXXXXX XXXX made Shellpoint stop any further actions on our property. Shellpoint then retaliated by giving us only XXXX option and that option was a take it or leave it modification '' that raised our payment over {$1100.00} per month" product category.
Read our methodology — how this data is sourced, computed, and verified.