Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my statement was corrected and finally reflected the correct monthly payment.'s complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my statement was corrected and finally reflected the correct monthly payment.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my mortgage payment was {$2200.00}. I received a notification from XXXX indicating that my escrow was short by {$420.00}. I was advised that I could pay the shortage and my payment would increase to {$2200.00} or not pay the shortage and it would increase to {$2200.00}. I opted to pay the shortage and sent a payment for {$2600.00} ( XXXX+XXXX ). The following month ( XXXX ) I couldnt remember the new payment so I sent {$2300.00} as a guess ( that is not relevant to the story | 1 |
| Issue | Complaints |
|---|---|
| this happened every month following that for the remainder of the year ( not ONCE did I EVER pay my mortgage late- nor have I ever ). Probably sometime around XXXX I realized that my statement was showing that my payment was {$2200.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my statement was corrected and finally reflected the correct monthly payment. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my statement was corrected and finally reflected the correct monthly payment. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my mortgage payment was {$2200.00}. I received a notification from XXXX indicating that my escrow was short by {$420.00}. I was advised that I could pay the shortage and my payment would increase to {$2200.00} or not pay the shortage and it would increase to {$2200.00}. I opted to pay the shortage and sent a payment for {$2600.00} ( XXXX+XXXX ). The following month ( XXXX ) I couldnt remember the new payment so I sent {$2300.00} as a guess ( that is not relevant to the story", and the single most common underlying issue is "this happened every month following that for the remainder of the year ( not ONCE did I EVER pay my mortgage late- nor have I ever ). Probably sometime around XXXX I realized that my statement was showing that my payment was {$2200.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my statement was corrected and finally reflected the correct monthly payment.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my statement was corrected and finally reflected the correct monthly payment. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my statement was corrected and finally reflected the correct monthly payment. has a 0% timely response rate to CFPB complaints.
The most common issue reported against my statement was corrected and finally reflected the correct monthly payment. is "this happened every month following that for the remainder of the year ( not ONCE did I EVER pay my mortgage late- nor have I ever ). Probably sometime around XXXX I realized that my statement was showing that my payment was {$2200.00}" in the "my mortgage payment was {$2200.00}. I received a notification from XXXX indicating that my escrow was short by {$420.00}. I was advised that I could pay the shortage and my payment would increase to {$2200.00} or not pay the shortage and it would increase to {$2200.00}. I opted to pay the shortage and sent a payment for {$2600.00} ( XXXX+XXXX ). The following month ( XXXX ) I couldnt remember the new payment so I sent {$2300.00} as a guess ( that is not relevant to the story" product category.
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