Total complaints
1
Filed since In X
2026 data Public-data reference. official source
my statement did not arrive until I called Key and had them resend my statement.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my statement did not arrive until I called Key and had them resend my statement.'s complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
my statement did not arrive until I called Key and had them resend my statement. complaint mix by product
- I did 1 100.0% – 0% relief
How my statement did not arrive until I called Key and had them resend my statement.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I did not receive a statement again. Despite multiple calls to Key | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I submitted a {$300.00} payment that covered both XX/XX/XXXX and XX/XX/XXXX. For each of the next three months | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About my statement did not arrive until I called Key and had them resend my statement.
my statement did not arrive until I called Key and had them resend my statement. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my statement did not arrive until I called Key and had them resend my statement. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did not receive a statement again. Despite multiple calls to Key", and the single most common underlying issue is "I submitted a {$300.00} payment that covered both XX/XX/XXXX and XX/XX/XXXX. For each of the next three months".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my statement did not arrive until I called Key and had them resend my statement.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does my statement did not arrive until I called Key and had them resend my statement. have?
my statement did not arrive until I called Key and had them resend my statement. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does my statement did not arrive until I called Key and had them resend my statement. respond to complaints on time?
my statement did not arrive until I called Key and had them resend my statement. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about my statement did not arrive until I called Key and had them resend my statement.?
The most common issue reported against my statement did not arrive until I called Key and had them resend my statement. is "I submitted a {$300.00} payment that covered both XX/XX/XXXX and XX/XX/XXXX. For each of the next three months" in the "I did not receive a statement again. Despite multiple calls to Key" product category.
Read our methodology — how this data is sourced, computed, and verified.
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