Total complaints
1
Filed since I at
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my son also called from his phone and we finally got the payment sent in.'s complaint history from CFPB public records. 1 consumers have filed complaints since I at. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I at
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my son also called from his phone and we finally got the payment sent in.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the first call went to the automated system - a {$3.00} fee to process a payment - and was going to take my payment until I put in my social. I then got transferred to a live agent who advised me they had to get me over to my agent. I began talking to my son and she said excuse me '' and I responded with I was talking to someone else. '' The line disconnected. I called back | 1 |
| Issue | Complaints |
|---|---|
| automated system sent me to a live agent so I could make a payment for an additions {$7.00}. I asked this agent if she could take my payment and she immediately got rude with me saying when you give me your name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my son also called from his phone and we finally got the payment sent in. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I at, and the most recent logged activity is I attempte, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my son also called from his phone and we finally got the payment sent in. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the first call went to the automated system - a {$3.00} fee to process a payment - and was going to take my payment until I put in my social. I then got transferred to a live agent who advised me they had to get me over to my agent. I began talking to my son and she said excuse me '' and I responded with I was talking to someone else. '' The line disconnected. I called back", and the single most common underlying issue is "automated system sent me to a live agent so I could make a payment for an additions {$7.00}. I asked this agent if she could take my payment and she immediately got rude with me saying when you give me your name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my son also called from his phone and we finally got the payment sent in.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my son also called from his phone and we finally got the payment sent in. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my son also called from his phone and we finally got the payment sent in. has a 0% timely response rate to CFPB complaints.
The most common issue reported against my son also called from his phone and we finally got the payment sent in. is "automated system sent me to a live agent so I could make a payment for an additions {$7.00}. I asked this agent if she could take my payment and she immediately got rude with me saying when you give me your name" in the "the first call went to the automated system - a {$3.00} fee to process a payment - and was going to take my payment until I put in my social. I then got transferred to a live agent who advised me they had to get me over to my agent. I began talking to my son and she said excuse me '' and I responded with I was talking to someone else. '' The line disconnected. I called back" product category.
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