Total complaints
1
Filed since My c
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019's complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My c
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| he requested forms I had recently submitted to Mr. XXXX. I was concerned that the refinance wasn't moving forward so I started calling weekly for a status update. I contacted Mr. XXXX because I received an email about paperwork | 1 |
| State | Complaints |
|---|---|
| I sent the paperwork again | 1 |
| Issue | Complaints |
|---|---|
| the customer service person stated to me that I had requested to cancel my refinance. I told the person that was not truth and the person stated Mr. XXXX put in the notes I said I no longer wanted to complete the refinance ''. I explain to that person that was not true and could they put me through to Mr. XXXX. The individual stated that they attempted to reach him and could not get hold of Mr. XXXX and would send him an email to contact me. That was the last time I spoke with Mr. XXXX via phone call. After about two weeks had passed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My complia, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he requested forms I had recently submitted to Mr. XXXX. I was concerned that the refinance wasn't moving forward so I started calling weekly for a status update. I contacted Mr. XXXX because I received an email about paperwork", and the single most common underlying issue is "the customer service person stated to me that I had requested to cancel my refinance. I told the person that was not truth and the person stated Mr. XXXX put in the notes I said I no longer wanted to complete the refinance ''. I explain to that person that was not true and could they put me through to Mr. XXXX. The individual stated that they attempted to reach him and could not get hold of Mr. XXXX and would send him an email to contact me. That was the last time I spoke with Mr. XXXX via phone call. After about two weeks had passed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019 has a 0% timely response rate to CFPB complaints.
The most common issue reported against my retirement paperwork showing my reserves had to be submitted three times the last time an email request was sent on XX/XX/2019 is "the customer service person stated to me that I had requested to cancel my refinance. I told the person that was not truth and the person stated Mr. XXXX put in the notes I said I no longer wanted to complete the refinance ''. I explain to that person that was not true and could they put me through to Mr. XXXX. The individual stated that they attempted to reach him and could not get hold of Mr. XXXX and would send him an email to contact me. That was the last time I spoke with Mr. XXXX via phone call. After about two weeks had passed" in the "he requested forms I had recently submitted to Mr. XXXX. I was concerned that the refinance wasn't moving forward so I started calling weekly for a status update. I contacted Mr. XXXX because I received an email about paperwork" product category.
Read our methodology — how this data is sourced, computed, and verified.