Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my password added security questions's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my password added security questions's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| JP MORGAN CHASE to notify them that there were 2 unrecognized charges on my account and asked help in finding a resolution | 1 |
| State | Complaints |
|---|---|
| and a PIN or safe word to my account and also disabled XXXX. The agent persisted that there is nothing they can do to help me.,,JPMORGAN CHASE & CO.,CA,90011,,Consent provided,Web,2024-12-28,Closed with explanation,Yes,N/A,11311941 | 1 |
| Issue | Complaints |
|---|---|
| then we proceeded to submit my claim. In less than XXXX hours I was informed via a digital letter than my claim was denied. I was not specifically given a reason why it was denied so I called my financial institution one more time. The agent that handled my call advised me that since there were more than one charge to my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my password added security questions has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I not, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my password added security questions reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "JP MORGAN CHASE to notify them that there were 2 unrecognized charges on my account and asked help in finding a resolution", and the single most common underlying issue is "then we proceeded to submit my claim. In less than XXXX hours I was informed via a digital letter than my claim was denied. I was not specifically given a reason why it was denied so I called my financial institution one more time. The agent that handled my call advised me that since there were more than one charge to my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my password added security questions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my password added security questions has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my password added security questions has a 0% timely response rate to CFPB complaints.
The most common issue reported against my password added security questions is "then we proceeded to submit my claim. In less than XXXX hours I was informed via a digital letter than my claim was denied. I was not specifically given a reason why it was denied so I called my financial institution one more time. The agent that handled my call advised me that since there were more than one charge to my account" in the "JP MORGAN CHASE to notify them that there were 2 unrecognized charges on my account and asked help in finding a resolution" product category.
Read our methodology — how this data is sourced, computed, and verified.