Total complaints
1
Filed since Aspi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice's complaint history from CFPB public records. 1 consumers have filed complaints since Aspi. The company has a 0% timely response rate and has provided relief in 100% of cases.
Total complaints
1
Filed since Aspi
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Fair Credit Reporting Act | 1 |
| State | Complaints |
|---|---|
| that a rate or payment is FIXED when in fact it can change. Aspire original documentation states account maintenance fee {$0.00} annually ( {$0.00} per month ) after the first year ). Under account maintenance fee there is no statement about this fee can change. Aspire Violation : 4 Fair Debt Collections Act- 15 usc 1692e 807 ( 9 ) - use or distribution of any written communication which simulates or is falsely represented | 1 |
| Issue | Complaints |
|---|---|
| I called and requested for this fee to be removed multiple times. Each call did not resolve my issue. -Truth in Lending Act Disclosures documentation reads account maintenance fee {$0.00} annually ( {$0.00} per month ) after the first year ). -I am requesting maximum civil penalty for compensation for : {$5000.00} Violations of the Truth in Lending Act -I am requesting maximum civil penalty for compensation for : {$1000.00} Violations of the Fair Debt Collections Act -I am requesting maximum civil penalty for compensation for : {$1000.00} Violations of the Fair Credit Reporting Act. When I signed the contract with Aspired Credit Card | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Aspi, and the most recent logged activity is Aspire has, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Fair Credit Reporting Act", and the single most common underlying issue is "I called and requested for this fee to be removed multiple times. Each call did not resolve my issue. -Truth in Lending Act Disclosures documentation reads account maintenance fee {$0.00} annually ( {$0.00} per month ) after the first year ). -I am requesting maximum civil penalty for compensation for : {$5000.00} Violations of the Truth in Lending Act -I am requesting maximum civil penalty for compensation for : {$1000.00} Violations of the Fair Debt Collections Act -I am requesting maximum civil penalty for compensation for : {$1000.00} Violations of the Fair Credit Reporting Act. When I signed the contract with Aspired Credit Card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice has a 0% timely response rate to CFPB complaints.
The most common issue reported against my monthly bill/account statement is received through the united states postal service. This shows that Aspire has acknowledge the form of communication by mailing my month statement to me. I am not paperless billing. Aspire Violations : 2 Truth in Lending Act- Section 1026.9 : creditors must provide consumer the right to reject the change. This was stripped from me when Aspire failed to give me written notice through normal form of communications of mail through united stated postal service. Aspire Violation : 3 Truth in Lending Act- Section 1026.16 : deceptive or misleading advertising pratice is "I called and requested for this fee to be removed multiple times. Each call did not resolve my issue. -Truth in Lending Act Disclosures documentation reads account maintenance fee {$0.00} annually ( {$0.00} per month ) after the first year ). -I am requesting maximum civil penalty for compensation for : {$5000.00} Violations of the Truth in Lending Act -I am requesting maximum civil penalty for compensation for : {$1000.00} Violations of the Fair Debt Collections Act -I am requesting maximum civil penalty for compensation for : {$1000.00} Violations of the Fair Credit Reporting Act. When I signed the contract with Aspired Credit Card" in the "Fair Credit Reporting Act" product category.
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