Total complaints
1
Filed since Seek
2026 data Public-data reference. official source
my local branch
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my local branch's complaint history from CFPB public records. 1 consumers have filed complaints since Seek. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Seek
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
my local branch complaint mix by product
- I escalated 1 100.0% – 0% relief
How my local branch's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I escalated my case through multiple channels | 1 |
Top States
| State | Complaints |
|---|---|
| managers | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but have received no response or further clarification. I have been dealing with this issue for over two months now and it still has not been resolved. I feel they are stringing me along until that 90 day wait is over. The last email communication on this case was back on XX/XX/XXXXXXXX advising my concern would be escalated to a manager. I have received zero response since then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About my local branch
my local branch has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seek, and the most recent logged activity is Seeking cl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my local branch reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I escalated my case through multiple channels", and the single most common underlying issue is "but have received no response or further clarification. I have been dealing with this issue for over two months now and it still has not been resolved. I feel they are stringing me along until that 90 day wait is over. The last email communication on this case was back on XX/XX/XXXXXXXX advising my concern would be escalated to a manager. I have received zero response since then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my local branch: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does my local branch have?
my local branch has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does my local branch respond to complaints on time?
my local branch has a 0% timely response rate to CFPB complaints.
What is the most common complaint about my local branch?
The most common issue reported against my local branch is "but have received no response or further clarification. I have been dealing with this issue for over two months now and it still has not been resolved. I feel they are stringing me along until that 90 day wait is over. The last email communication on this case was back on XX/XX/XXXXXXXX advising my concern would be escalated to a manager. I have received zero response since then" in the "I escalated my case through multiple channels" product category.
Read our methodology — how this data is sourced, computed, and verified.
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