Total complaints
1
Filed since Addi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my loan would not be processed or posted before the end of the month due to a XXXX business day posting period's complaint history from CFPB public records. 1 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Addi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my loan would not be processed or posted before the end of the month due to a XXXX business day posting period's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I wish to bring to your attention an issue that occurred during my phone call with a Chase representative on XX/XX/XXXX. I was unable to make a payment on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| leading me to believe that my payment would not post in time and was therefore irrelevant at that moment. The representative I spoke to the following week alluded to the probability of it still being accepted and remaining in the repayment plan had I made payment that day | 1 |
| Issue | Complaints |
|---|---|
| I called to inquire whether making a partial payment was an option | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my loan would not be processed or posted before the end of the month due to a XXXX business day posting period has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my loan would not be processed or posted before the end of the month due to a XXXX business day posting period reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I wish to bring to your attention an issue that occurred during my phone call with a Chase representative on XX/XX/XXXX. I was unable to make a payment on XX/XX/XXXX", and the single most common underlying issue is "I called to inquire whether making a partial payment was an option".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my loan would not be processed or posted before the end of the month due to a XXXX business day posting period: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my loan would not be processed or posted before the end of the month due to a XXXX business day posting period has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my loan would not be processed or posted before the end of the month due to a XXXX business day posting period has a 0% timely response rate to CFPB complaints.
The most common issue reported against my loan would not be processed or posted before the end of the month due to a XXXX business day posting period is "I called to inquire whether making a partial payment was an option" in the "I wish to bring to your attention an issue that occurred during my phone call with a Chase representative on XX/XX/XXXX. I was unable to make a payment on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.