Total complaints
3
Filed since I di
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows my loan provider has still not processed my request's complaint history from CFPB public records. 3 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since I di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my loan provider has still not processed my request's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I am not delinquent on my payments. Against my will | 3 |
| State | Complaints |
|---|---|
| calculated my new payments | 3 |
| Issue | Complaints |
|---|---|
| no changes have been made to my account and my request continues to sit processing. After speaking with an agent today | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my loan provider has still not processed my request has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I did not , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my loan provider has still not processed my request reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I am not delinquent on my payments. Against my will", and the single most common underlying issue is "no changes have been made to my account and my request continues to sit processing. After speaking with an agent today".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my loan provider has still not processed my request: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my loan provider has still not processed my request has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
my loan provider has still not processed my request has a 0% timely response rate to CFPB complaints.
The most common issue reported against my loan provider has still not processed my request is "no changes have been made to my account and my request continues to sit processing. After speaking with an agent today" in the "and I am not delinquent on my payments. Against my will" product category.
Read our methodology — how this data is sourced, computed, and verified.