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my husband called them

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows my husband called them's complaint history from CFPB public records. 1 consumers have filed complaints since I im. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I im
Since

Total complaints

1

Filed since I im

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

my husband called them complaint mix by product

Total complaints: 1

my husband called them complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). someone: 1 complaints (100.0%), resolution 0.0% someone 100.0%
  • someone 1 100.0% 0% relief

How my husband called them's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
someone 1

Top States

State Complaints
again discovering that a claim had not been filed. He asked to speak to a manager and was told one wasn't available and they would have one contact him on XX/XX/XXXX or XXXX. No one contacted him. We have probably been on the phone with them a total of 10 hours all to no avail. I have not once received any notification that a claim has been filed. When I log into my account there is nothing in there indicating a claim has been filed and the charge is still on there. This is the reason I am contacting you to report this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1

Top Issues

Issue Complaints
contacted BA and asked that this payment be refunded to their checking account. I do not know who this person was. BA refunded my payment to this stranger 's account - no questions asked. And then BA recharged my credit card for this payment. It was clear to BA during our conversation that I did not know this person and did not make this request. They gave me the last 4 digits of a checking account number and a person 's name and asked me if I knew this person or had an account with those digits. I said no. They said they would file a claim to resolve this issue. About a week later I called BA as I had not heard from them. ( Previously when I have filed a fraud claim with them 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About my husband called them

my husband called them has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I im, and the most recent logged activity is I immediat, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, my husband called them reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "someone", and the single most common underlying issue is "contacted BA and asked that this payment be refunded to their checking account. I do not know who this person was. BA refunded my payment to this stranger 's account - no questions asked. And then BA recharged my credit card for this payment. It was clear to BA during our conversation that I did not know this person and did not make this request. They gave me the last 4 digits of a checking account number and a person 's name and asked me if I knew this person or had an account with those digits. I said no. They said they would file a claim to resolve this issue. About a week later I called BA as I had not heard from them. ( Previously when I have filed a fraud claim with them".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my husband called them: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does my husband called them have?

my husband called them has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does my husband called them respond to complaints on time?

my husband called them has a 0% timely response rate to CFPB complaints.

What is the most common complaint about my husband called them?

The most common issue reported against my husband called them is "contacted BA and asked that this payment be refunded to their checking account. I do not know who this person was. BA refunded my payment to this stranger 's account - no questions asked. And then BA recharged my credit card for this payment. It was clear to BA during our conversation that I did not know this person and did not make this request. They gave me the last 4 digits of a checking account number and a person 's name and asked me if I knew this person or had an account with those digits. I said no. They said they would file a claim to resolve this issue. About a week later I called BA as I had not heard from them. ( Previously when I have filed a fraud claim with them" in the "someone" product category.

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