Total complaints
1
Filed since 2 )
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows must be activated by your banker at account opening. Additionally's complaint history from CFPB public records. 1 consumers have filed complaints since 2 ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 2 )
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How must be activated by your banker at account opening. Additionally's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| of which I have saved a PDF copy and is submitted as an attachment of this complaint : U.S.Bank Smartly Checking bonus : To be eligible | 1 |
| State | Complaints |
|---|---|
| you must enroll in the U.S.Bank Mobile App or onlinebanking within 90 days of opening your account. You must also complete two or more direct deposits within 90 days of opening your account that total : {$2000.00} to {$4900.00} to earn the {$250.00} bonus | 1 |
| Issue | Complaints |
|---|---|
| had a U.S.Bank consumer checking account in the last 12 months or received other U.S.Bank consumer checking bonus offers within the past 12months. To receive the bonus | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
must be activated by your banker at account opening. Additionally has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2 ) , and the most recent logged activity is 2 ) The te, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, must be activated by your banker at account opening. Additionally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "of which I have saved a PDF copy and is submitted as an attachment of this complaint : U.S.Bank Smartly Checking bonus : To be eligible", and the single most common underlying issue is "had a U.S.Bank consumer checking account in the last 12 months or received other U.S.Bank consumer checking bonus offers within the past 12months. To receive the bonus".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating must be activated by your banker at account opening. Additionally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
must be activated by your banker at account opening. Additionally has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
must be activated by your banker at account opening. Additionally has a 0% timely response rate to CFPB complaints.
The most common issue reported against must be activated by your banker at account opening. Additionally is "had a U.S.Bank consumer checking account in the last 12 months or received other U.S.Bank consumer checking bonus offers within the past 12months. To receive the bonus" in the "of which I have saved a PDF copy and is submitted as an attachment of this complaint : U.S.Bank Smartly Checking bonus : To be eligible" product category.
Read our methodology — how this data is sourced, computed, and verified.