Total complaints
5
Filed since 2016
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows Multi-Financial Services, Inc.'s complaint history from CFPB public records. 5 consumers have filed complaints since 2016. The company has a 80% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since 2016
Timely response
80%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Multi-Financial Services, Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| TX | 2 |
| FL | 1 |
| MD | 1 |
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 2 |
| Trouble during payment process | 1 |
| Loan modification,collection,foreclosure | 1 |
| Confusing or missing disclosures | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 100% |
| 2018 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Multi-Financial Services, Inc. has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-09-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Multi-Financial Services, Inc. reports a 80% timely-response rate and has closed 40% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 40% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Multi-Financial Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Multi-Financial Services, Inc. has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Multi-Financial Services, Inc. has a 80% timely response rate to CFPB complaints.
The most common issue reported against Multi-Financial Services, Inc. is "Loan servicing, payments, escrow account" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.