Total complaints
1
Filed since Whil
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared's complaint history from CFPB public records. 1 consumers have filed complaints since Whil. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Whil
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she put me on a call with the HSBC Fraud Team via dialing on the branchs internal phone the number I was provided earlier - XXXX XXXX. After verifying my identity and looking into account info | 1 |
| State | Complaints |
|---|---|
| but there was another comment placed by the HSBC Deposit Fraud team that prevented them from removing the suspension of my account. After asking what exactly is causing the issue I was not provided with any comprehensible explanation and referred to the HSBC Deposit Fraud Team. I asked to transfer the call to that team and Mr. XXXX seemingly did so. Another person responded to the call and after confirming to me they are indeed from the HSBC Deposit Fraud team asked me to again explain the reason for the call | 1 |
| Issue | Complaints |
|---|---|
| to whom I had to explain again my reason for calling | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Whil, and the most recent logged activity is While doin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she put me on a call with the HSBC Fraud Team via dialing on the branchs internal phone the number I was provided earlier - XXXX XXXX. After verifying my identity and looking into account info", and the single most common underlying issue is "to whom I had to explain again my reason for calling".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared has a 0% timely response rate to CFPB complaints.
The most common issue reported against Ms. XXXX relayed to me that there is nothing Mr. XXXX can do and I would have to wait another 24-48 hours until someone from some department would call me regarding this issue. Wanting some more clarity I went back to talk to Mr. XXXX myself and was informed by him that comments made by HSBC Fraud Team were cleared is "to whom I had to explain again my reason for calling" in the "she put me on a call with the HSBC Fraud Team via dialing on the branchs internal phone the number I was provided earlier - XXXX XXXX. After verifying my identity and looking into account info" product category.
Read our methodology — how this data is sourced, computed, and verified.