Total complaints
1
Filed since Arou
2026 data Public-data reference. official source
Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays's complaint history from CFPB public records. 1 consumers have filed complaints since Arou. The company has a 0% timely response rate and has provided relief in 100% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
100%
Relief Provided
1
States Active
Arou
Since
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 100.0%
Industry median
Share closed with monetary or non-monetary relief.
Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays complaint mix by product
- Ms. XXXX 1 100.0% – 100% relief
How Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Ms. XXXX called to schedule a closing date and we settled on XX/XX/2020. During this call | 1 |
Top States
| State | Complaints |
|---|---|
| and now refusing to close unless they had paperwork on a $ XXXX transaction that has not occurred. I also informed Ms. XXXX I would like Chase to refund my {$500.00} application fee as they have decided to hold up closing. Ms. XXXX apologized | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Chase would not run my credit again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays
Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Arou, and the most recent logged activity is Around XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Ms. XXXX called to schedule a closing date and we settled on XX/XX/2020. During this call", and the single most common underlying issue is "Chase would not run my credit again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays have?
Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays respond to complaints on time?
Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays?
The most common issue reported against Ms. XXXX denied me the XX/XX/XXXX closing date and decided to delay closing to await this future transaction. I informed Ms. XXXX I was dissatisfied with Chase 's handling of the refinance loan process because of the significant delays is "Chase would not run my credit again" in the "Ms. XXXX called to schedule a closing date and we settled on XX/XX/2020. During this call" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
