Total complaints
1
Filed since At 6
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows MrCooper still will only state they are looking into it '' with no further detail. Additionally's complaint history from CFPB public records. 1 consumers have filed complaints since At 6. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At 6
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How MrCooper still will only state they are looking into it '' with no further detail. Additionally's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| both the seller and buyer contacted the escalations department of MrCooper for an update. Within XXXX hours we were contacted that the application was complete and set a closing date of XX/XX/XXXX. Seller signed and notarized documents from a separate state | 1 |
| State | Complaints |
|---|---|
| they will only call and contract the seller | 1 |
| Issue | Complaints |
|---|---|
| the property that was closed on XX/XX/XXXX did not show up. Phone calls to MrCooer showed that the seller was still the owner of the account. A call to the escalations department on XX/XX/XXXX revealed that the closing never occured according to MrCooper | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
MrCooper still will only state they are looking into it '' with no further detail. Additionally has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At 6, and the most recent logged activity is At 6 month, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, MrCooper still will only state they are looking into it '' with no further detail. Additionally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "both the seller and buyer contacted the escalations department of MrCooper for an update. Within XXXX hours we were contacted that the application was complete and set a closing date of XX/XX/XXXX. Seller signed and notarized documents from a separate state", and the single most common underlying issue is "the property that was closed on XX/XX/XXXX did not show up. Phone calls to MrCooer showed that the seller was still the owner of the account. A call to the escalations department on XX/XX/XXXX revealed that the closing never occured according to MrCooper".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MrCooper still will only state they are looking into it '' with no further detail. Additionally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
MrCooper still will only state they are looking into it '' with no further detail. Additionally has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
MrCooper still will only state they are looking into it '' with no further detail. Additionally has a 0% timely response rate to CFPB complaints.
The most common issue reported against MrCooper still will only state they are looking into it '' with no further detail. Additionally is "the property that was closed on XX/XX/XXXX did not show up. Phone calls to MrCooer showed that the seller was still the owner of the account. A call to the escalations department on XX/XX/XXXX revealed that the closing never occured according to MrCooper" in the "both the seller and buyer contacted the escalations department of MrCooper for an update. Within XXXX hours we were contacted that the application was complete and set a closing date of XX/XX/XXXX. Seller signed and notarized documents from a separate state" product category.
Read our methodology — how this data is sourced, computed, and verified.