Total complaints
1
Filed since Furt
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Mr. Cooper continued to deduct funds for forced placed flood insurance's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Furt
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Mr. Cooper continued to deduct funds for forced placed flood insurance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Your RESPA Response Notice of Error '' received today does not satisfy the requirements as this has been reported since XXXX. Mr. Cooper sent me confirmation that the flood insurance proof was received yet continued to withdraw funds for forced placed flood insurance | 1 |
| State | Complaints |
|---|---|
| year after year. Mr. Cooper 's non-compliance has been with the statutory scheme governing the error resolution process and communications between lenders and consumers. | 1 |
| Issue | Complaints |
|---|---|
| that there was a lapse in my flood insurance coverage in XXXX. It is known that Mr. Cooper has engaged in inappropriate lending standards and that Customer Service Reps are encouraged to pressure customers to refinance and also to redistribute fees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Mr. Cooper continued to deduct funds for forced placed flood insurance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Furthermor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Mr. Cooper continued to deduct funds for forced placed flood insurance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Your RESPA Response Notice of Error '' received today does not satisfy the requirements as this has been reported since XXXX. Mr. Cooper sent me confirmation that the flood insurance proof was received yet continued to withdraw funds for forced placed flood insurance", and the single most common underlying issue is "that there was a lapse in my flood insurance coverage in XXXX. It is known that Mr. Cooper has engaged in inappropriate lending standards and that Customer Service Reps are encouraged to pressure customers to refinance and also to redistribute fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Mr. Cooper continued to deduct funds for forced placed flood insurance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Mr. Cooper continued to deduct funds for forced placed flood insurance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Mr. Cooper continued to deduct funds for forced placed flood insurance has a 0% timely response rate to CFPB complaints.
The most common issue reported against Mr. Cooper continued to deduct funds for forced placed flood insurance is "that there was a lapse in my flood insurance coverage in XXXX. It is known that Mr. Cooper has engaged in inappropriate lending standards and that Customer Service Reps are encouraged to pressure customers to refinance and also to redistribute fees" in the "Your RESPA Response Notice of Error '' received today does not satisfy the requirements as this has been reported since XXXX. Mr. Cooper sent me confirmation that the flood insurance proof was received yet continued to withdraw funds for forced placed flood insurance" product category.
Read our methodology — how this data is sourced, computed, and verified.