Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Mr. Cooper also declined to endorse the check's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Mr. Cooper also declined to endorse the check's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the insurance company agreed to pay for all the cabinets | 1 |
| State | Complaints |
|---|---|
| sighting that the XXXX inspector had indicated the repairs had not progressed far enough for us to be issued additional fundsan assesment we found to be erounous and challanged. The representative from XXXX XXXX began listing new and seemingly arbitray requirements that we'd have to fulfill in order for them to release money that the insurance company expected us to immeditley use to complete repairs and close a difficult claim. | 1 |
| Issue | Complaints |
|---|---|
| which has been in an unsafe state since XXXX of 2024 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Mr. Cooper also declined to endorse the check has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the mea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Mr. Cooper also declined to endorse the check reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the insurance company agreed to pay for all the cabinets", and the single most common underlying issue is "which has been in an unsafe state since XXXX of 2024".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Mr. Cooper also declined to endorse the check: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Mr. Cooper also declined to endorse the check has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Mr. Cooper also declined to endorse the check has a 0% timely response rate to CFPB complaints.
The most common issue reported against Mr. Cooper also declined to endorse the check is "which has been in an unsafe state since XXXX of 2024" in the "the insurance company agreed to pay for all the cabinets" product category.
Read our methodology — how this data is sourced, computed, and verified.