Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called to state I didn't need the forbearance program anymore and requested a termination of forbearance | 1 |
| State | Complaints |
|---|---|
| which elicited yet another call to them | 1 |
| Issue | Complaints |
|---|---|
| reminding them I am unable to make higher payments. It was like pulling teeth to get them to allow me to me to exit from the program. Finally I received documents ( application ) to complete that would provide my current status | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the end, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called to state I didn't need the forbearance program anymore and requested a termination of forbearance", and the single most common underlying issue is "reminding them I am unable to make higher payments. It was like pulling teeth to get them to allow me to me to exit from the program. Finally I received documents ( application ) to complete that would provide my current status".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments has a 0% timely response rate to CFPB complaints.
The most common issue reported against moving all missed P & I into a non-interest bearing account separate from the mortgage. The first stating we had only missed 2 payments is "reminding them I am unable to make higher payments. It was like pulling teeth to get them to allow me to me to exit from the program. Finally I received documents ( application ) to complete that would provide my current status" in the "I called to state I didn't need the forbearance program anymore and requested a termination of forbearance" product category.
Read our methodology — how this data is sourced, computed, and verified.