Total complaints
1
Filed since I am
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again's complaint history from CFPB public records. 1 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I am
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| outside of XXXX XXXX and pretty much beat me up and took my wallet which held my ID | 1 |
| State | Complaints |
|---|---|
| {$2500.00} on XX/XX/XXXX and another {$2500.00} on XX/XX/XXXX. I contacted them again in XXXX about it all | 1 |
| Issue | Complaints |
|---|---|
| INSURANCE CARDS AND DEBIT/CREDIT CARDS. I was contacting my banks and such | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am curre, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "outside of XXXX XXXX and pretty much beat me up and took my wallet which held my ID", and the single most common underlying issue is "INSURANCE CARDS AND DEBIT/CREDIT CARDS. I was contacting my banks and such".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again has a 0% timely response rate to CFPB complaints.
The most common issue reported against mostly all of them did not hold me liable for any unauthorized charges EXCEPT for my XXXX XXXX XXXX credit card issued by DEPARTMENT STORES NATIONAL BANK. I personally called them in early XXXX about a {$5000.00} unauthorized charge made or posted on my account on XX/XX/XXXX ... They said they'd investigate the case and it can take up to XXXX. Meanwhile my account was still accessible to the crime thief as it was charged again and again is "INSURANCE CARDS AND DEBIT/CREDIT CARDS. I was contacting my banks and such" in the "outside of XXXX XXXX and pretty much beat me up and took my wallet which held my ID" product category.
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