2026 data Public-data reference. official source

mortgage

5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

5 consumer complaints filed with the CFPB

This profile shows mortgage's complaint history from CFPB public records. 5 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
The
Since

Total complaints

5

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

mortgage complaint mix by product

Total complaints: 5

mortgage complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). loans: 3 complaints (60.0%), resolution 0.0% loans 60.0% Bank of: 1 complaints (20.0%), resolution 0.0% Bank of 20.0% rather than: 1 complaints (20.0%), resolution 0.0% rather than 20.0%
  • loans 3 60.0% 0% relief
  • Bank of 1 20.0% 0% relief
  • rather than 1 20.0% 0% relief

How mortgage's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
loans 3
Bank of America has seriously failed to take proper protection measures to protect me from fraudulent checks in the ATM deposit process 1
rather than using cash ( or PayPal funds 1

Top States

State Complaints
or any other account involving the extension of credit. 3
when the bank seized my own $ XXXX fund and closed my bank. 1
etc. ; 4 ) the credit card selected may offer purchase or travel protections that are not offered by PayPal. 1

Top Issues

Issue Complaints
you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay 3
water bill 1
including 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About mortgage

mortgage has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is To sum up , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, mortgage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "loans", and the single most common underlying issue is "you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating mortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does mortgage have?

mortgage has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.

Does mortgage respond to complaints on time?

mortgage has a 0% timely response rate to CFPB complaints.

What is the most common complaint about mortgage?

The most common issue reported against mortgage is "you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay" in the "loans" product category.

Related