Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows more charges came in. My information was again being changed online through the Wells Fargo site's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How more charges came in. My information was again being changed online through the Wells Fargo site's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received an email stating that my new card ending in XXXX was in the mail. I immediately called Wells Fargo. Given that I had received a phone message earlier that there was suspicious activity | 1 |
| State | Complaints |
|---|---|
| even after changing my password and adding 2 step verification. I received an email at XXXX XXXX stating that my number had been changed and all of my security alerts had been deleted. I again went in | 1 |
| Issue | Complaints |
|---|---|
| and was told by Wells Fargo that their number was a phishing scam | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
more charges came in. My information was again being changed online through the Wells Fargo site has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, more charges came in. My information was again being changed online through the Wells Fargo site reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an email stating that my new card ending in XXXX was in the mail. I immediately called Wells Fargo. Given that I had received a phone message earlier that there was suspicious activity", and the single most common underlying issue is "and was told by Wells Fargo that their number was a phishing scam".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating more charges came in. My information was again being changed online through the Wells Fargo site: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
more charges came in. My information was again being changed online through the Wells Fargo site has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
more charges came in. My information was again being changed online through the Wells Fargo site has a 0% timely response rate to CFPB complaints.
The most common issue reported against more charges came in. My information was again being changed online through the Wells Fargo site is "and was told by Wells Fargo that their number was a phishing scam" in the "I received an email stating that my new card ending in XXXX was in the mail. I immediately called Wells Fargo. Given that I had received a phone message earlier that there was suspicious activity" product category.
Read our methodology — how this data is sourced, computed, and verified.