Total complaints
4
Filed since 15 U
2026 data Public-data reference. official source
Monthly Payment
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows Monthly Payment's complaint history from CFPB public records. 4 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
15 U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Monthly Payment complaint mix by product
- it has 2 50.0% – 0% relief
- it has 1 25.0% – 0% relief
- Experian responded 1 25.0% – 0% relief
How Monthly Payment's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| it has missing information reported in XXXX | 2 |
| it has missing information reported in Experian | 1 |
| Experian responded that the furnisher certified the accuracy of the data | 1 |
Top States
| State | Complaints |
|---|---|
| Past Due Amount | 3 |
| Company Sold | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and XXXX. The information does not match across the 3 bureaus and it's not reported correctly. Account name | 2 |
| and Equifax. The information does not match across the 3 bureaus and it's not reported correctly. Account name | 1 |
| including : Date of First Delinquency | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Monthly Payment
Monthly Payment has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is Each time, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Monthly Payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it has missing information reported in XXXX", and the single most common underlying issue is "and XXXX. The information does not match across the 3 bureaus and it's not reported correctly. Account name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Monthly Payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Monthly Payment have?
Monthly Payment has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Monthly Payment respond to complaints on time?
Monthly Payment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Monthly Payment?
The most common issue reported against Monthly Payment is "and XXXX. The information does not match across the 3 bureaus and it's not reported correctly. Account name" in the "it has missing information reported in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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