Total complaints
1
Filed since Duri
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows month in question's complaint history from CFPB public records. 1 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Duri
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How month in question's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I explained to this individual that we always paid on time and that month check must have gotten lost in the mail. He acknowledged that Village Capital had been having issues with receiving payments on time to the payment address. My XXXX and I also provided Village Capital with a copy of the carbon copy of the check with the date it was issued | 1 |
| State | Complaints |
|---|---|
| and paid the mortgage for XX/XX/2023 to avoid further late fees. Regardless all of our efforts contacting and communicating to resolve this issue | 1 |
| Issue | Complaints |
|---|---|
| attached to this complaint as evidence. Moreover | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
month in question has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During our, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, month in question reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I explained to this individual that we always paid on time and that month check must have gotten lost in the mail. He acknowledged that Village Capital had been having issues with receiving payments on time to the payment address. My XXXX and I also provided Village Capital with a copy of the carbon copy of the check with the date it was issued", and the single most common underlying issue is "attached to this complaint as evidence. Moreover".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating month in question: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
month in question has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
month in question has a 0% timely response rate to CFPB complaints.
The most common issue reported against month in question is "attached to this complaint as evidence. Moreover" in the "I explained to this individual that we always paid on time and that month check must have gotten lost in the mail. He acknowledged that Village Capital had been having issues with receiving payments on time to the payment address. My XXXX and I also provided Village Capital with a copy of the carbon copy of the check with the date it was issued" product category.
Read our methodology — how this data is sourced, computed, and verified.