Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| our AML Program includes more directions to monitor more than one money transmiter. He did not want to provide a reasonable explanation. He just ignored our internal AML program and he was not willing the discuss the reasons. This was really disturbing | 1 |
| State | Complaints |
|---|---|
| since they are cashing checks under the license of the Money Transmitters they represent in the State. In this cases | 1 |
| Issue | Complaints |
|---|---|
| that is not justifiable. However we did it and we sent the adoption letter Mr. XXXX requested. In addition he request us to fix some numbers on the page 4 of the application and we did it immediately. At the end of the call Mr. XXXX asked me if there is an special license in XXXX XXXX we have to obtain to cash checks. I explained him with detail that the XXXX XXXX Uniform Money Service Act '' under the Article 3 just request that license for persons who are NOT authorized delegates of a Money Transmitters under the Article 2. Therefore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our AML Program includes more directions to monitor more than one money transmiter. He did not want to provide a reasonable explanation. He just ignored our internal AML program and he was not willing the discuss the reasons. This was really disturbing", and the single most common underlying issue is "that is not justifiable. However we did it and we sent the adoption letter Mr. XXXX requested. In addition he request us to fix some numbers on the page 4 of the application and we did it immediately. At the end of the call Mr. XXXX asked me if there is an special license in XXXX XXXX we have to obtain to cash checks. I explained him with detail that the XXXX XXXX Uniform Money Service Act '' under the Article 3 just request that license for persons who are NOT authorized delegates of a Money Transmitters under the Article 2. Therefore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Money service Business have an exception to get an State License to Cash Checks as long they are Authorized Delegate of a Money Transmitter authorized under the Article 2 is "that is not justifiable. However we did it and we sent the adoption letter Mr. XXXX requested. In addition he request us to fix some numbers on the page 4 of the application and we did it immediately. At the end of the call Mr. XXXX asked me if there is an special license in XXXX XXXX we have to obtain to cash checks. I explained him with detail that the XXXX XXXX Uniform Money Service Act '' under the Article 3 just request that license for persons who are NOT authorized delegates of a Money Transmitters under the Article 2. Therefore" in the "our AML Program includes more directions to monitor more than one money transmiter. He did not want to provide a reasonable explanation. He just ignored our internal AML program and he was not willing the discuss the reasons. This was really disturbing" product category.
Read our methodology — how this data is sourced, computed, and verified.