2026 data Public-data reference. official source

money orders

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows money orders's complaint history from CFPB public records. 1 consumers have filed complaints since What. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
What
Since

Total complaints

1

Filed since What

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

money orders complaint mix by product

Total complaints: 1

money orders complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). all at: 1 complaints (100.0%), resolution 0.0% all at 100.0%
  • all at 1 100.0% 0% relief

How money orders's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
all at the same branch that I always use 1

Top States

State Complaints
and some checks. We tried to positively ID all our buyers for the XXXX and maintained an XXXX log. We even filed a SAR on a suspicious person. We maintain a relationship with local and federal law enforcement as well. 1

Top Issues

Issue Complaints
XXXX which only sells XXXX and XXXX. Upon seeing that they decided without doing any other research 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About money orders

money orders has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to What, and the most recent logged activity is What happe, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, money orders reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all at the same branch that I always use", and the single most common underlying issue is "XXXX which only sells XXXX and XXXX. Upon seeing that they decided without doing any other research".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating money orders: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does money orders have?

money orders has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does money orders respond to complaints on time?

money orders has a 0% timely response rate to CFPB complaints.

What is the most common complaint about money orders?

The most common issue reported against money orders is "XXXX which only sells XXXX and XXXX. Upon seeing that they decided without doing any other research" in the "all at the same branch that I always use" product category.

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