Total complaints
3
Filed since 1026
2026 data Public-data reference. official source
money order
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows money order's complaint history from CFPB public records. 3 consumers have filed complaints since 1026. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
1026
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
money order complaint mix by product
- through transmittal 2 66.7% – 0% relief
- and that 1 33.3% – 0% relief
How money order's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| through transmittal of funds to a creditorin excess of the total balance dueon an account | 2 |
| and that it was indeed legible -- and that I'd had a contracts attorney review the legibility of the stamp and signature | 1 |
Top States
| State | Complaints |
|---|---|
| or credit to a deposit account of the consumer | 2 |
| cashiers check | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or through amounts otherwise owed to or held for the benfits of the consumer | 2 |
| and this time I enclosed the packet in a zip-lock bag before dropping in the mail. I expressed concern that our loan modification 's first payment was due on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About money order
money order has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1026, and the most recent logged activity is XXXX Treat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, money order reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "through transmittal of funds to a creditorin excess of the total balance dueon an account", and the single most common underlying issue is "or through amounts otherwise owed to or held for the benfits of the consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating money order: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does money order have?
money order has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does money order respond to complaints on time?
money order has a 0% timely response rate to CFPB complaints.
What is the most common complaint about money order?
The most common issue reported against money order is "or through amounts otherwise owed to or held for the benfits of the consumer" in the "through transmittal of funds to a creditorin excess of the total balance dueon an account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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