2026 data Public-data reference. official source

MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446's complaint history from CFPB public records. 1 consumers have filed complaints since MOHE. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
MOHE
Since

Total complaints

1

Filed since MOHE

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 complaint mix by product

Total complaints: 1

MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). they can: 1 complaints (100.0%), resolution 0.0% they can 100.0%
  • they can 1 100.0% 0% relief

How MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
they can keep collecting money from me. It is in their best interest to delay 1

Top Issues

Issue Complaints
delay 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446

MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to MOHE, and the most recent logged activity is MOHELA is , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they can keep collecting money from me. It is in their best interest to delay", and the single most common underlying issue is "delay".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 have?

MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 respond to complaints on time?

MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446?

The most common issue reported against MOHELA collects another {$350.00} from me in student loan payments.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,90815,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11803446 is "delay" in the "they can keep collecting money from me. It is in their best interest to delay" product category.

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