2026 data Public-data reference. official source

missing utility payments

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows missing utility payments's complaint history from CFPB public records. 1 consumers have filed complaints since Earl. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Earl
Since

Total complaints

1

Filed since Earl

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

missing utility payments complaint mix by product

Total complaints: 1

missing utility payments complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). so once: 1 complaints (100.0%), resolution 0.0% so once 100.0%
  • so once 1 100.0% 0% relief

How missing utility payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
so once again I froze it. however this representative also told me they had an accent and could not pronounce my name so was clearly a hacker and would send a new card. The day I got my card I called to find ALL my money had been send to XXXX XXXX. Also the bank has a max on the amount. you can transfer to your other accounts so the original suggestion get your money out of bank quick '' was not useful because they didn't allow that much of a transfer. I found out shortly after my account was frozen and a new card was sent 1

Top States

State Complaints
unable to sign her up for summer programs or purchase any food. I have told the bank and this on each of my complaint but they don't answer my questions 1

Top Issues

Issue Complaints
was able to change my address 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About missing utility payments

missing utility payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Earl, and the most recent logged activity is Early in X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, missing utility payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so once again I froze it. however this representative also told me they had an accent and could not pronounce my name so was clearly a hacker and would send a new card. The day I got my card I called to find ALL my money had been send to XXXX XXXX. Also the bank has a max on the amount. you can transfer to your other accounts so the original suggestion get your money out of bank quick '' was not useful because they didn't allow that much of a transfer. I found out shortly after my account was frozen and a new card was sent", and the single most common underlying issue is "was able to change my address".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating missing utility payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does missing utility payments have?

missing utility payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does missing utility payments respond to complaints on time?

missing utility payments has a 0% timely response rate to CFPB complaints.

What is the most common complaint about missing utility payments?

The most common issue reported against missing utility payments is "was able to change my address" in the "so once again I froze it. however this representative also told me they had an accent and could not pronounce my name so was clearly a hacker and would send a new card. The day I got my card I called to find ALL my money had been send to XXXX XXXX. Also the bank has a max on the amount. you can transfer to your other accounts so the original suggestion get your money out of bank quick '' was not useful because they didn't allow that much of a transfer. I found out shortly after my account was frozen and a new card was sent" product category.

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