miscalculations. My husband and I had hoped they would FIX and CORRECT THEIR MISTAKE but

What the CFPB Record Shows About miscalculations. My husband and I had hoped they would FIX and CORRECT THEIR MISTAKE but

miscalculations. My husband and I had hoped they would FIX and CORRECT THEIR MISTAKE but has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The Big IS, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, miscalculations. My husband and I had hoped they would FIX and CORRECT THEIR MISTAKE but reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he no longer answered our calls or texts. I believe ONCE he realized THEIR OWN mistake", and the single most common underlying issue is "she says she herself is returning OUR calls on HIS BEHALF .... REALLY??.... We tried for XXXXver a week to reach him and he is ducking and dodging our calls and messages. I also have EMAILS pertaining to this Matter. Please help! We are not getting any answers I had spoken to our Male Broker and his Female Coworker and their Manager the VP".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating miscalculations. My husband and I had hoped they would FIX and CORRECT THEIR MISTAKE but: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.