Total complaints
1
Filed since At t
2026 data Public-data reference. official source
minus payments made since XX/XX/XXXX.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows minus payments made since XX/XX/XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
At t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
minus payments made since XX/XX/XXXX. complaint mix by product
- I have 1 100.0% – 0% relief
How minus payments made since XX/XX/XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have provided all supporting documentation to XXXX and Shellpoint including the XXXX Shellpoint CFPB response | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and Shellpoint statements showing the balance as of XX/XX/XXXX was {$490000.00}. I have not received mailed paper statements from BOA in a year. The last correspondence from XXXX received in XX/XX/XXXX indicates my loan had a principal balance of {$580000.00} on XX/XX/XXXX. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About minus payments made since XX/XX/XXXX.
minus payments made since XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this ti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, minus payments made since XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have provided all supporting documentation to XXXX and Shellpoint including the XXXX Shellpoint CFPB response", and the single most common underlying issue is "and Shellpoint statements showing the balance as of XX/XX/XXXX was {$490000.00}. I have not received mailed paper statements from BOA in a year. The last correspondence from XXXX received in XX/XX/XXXX indicates my loan had a principal balance of {$580000.00} on XX/XX/XXXX. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating minus payments made since XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does minus payments made since XX/XX/XXXX. have?
minus payments made since XX/XX/XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does minus payments made since XX/XX/XXXX. respond to complaints on time?
minus payments made since XX/XX/XXXX. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about minus payments made since XX/XX/XXXX.?
The most common issue reported against minus payments made since XX/XX/XXXX. is "and Shellpoint statements showing the balance as of XX/XX/XXXX was {$490000.00}. I have not received mailed paper statements from BOA in a year. The last correspondence from XXXX received in XX/XX/XXXX indicates my loan had a principal balance of {$580000.00} on XX/XX/XXXX. However" in the "I have provided all supporting documentation to XXXX and Shellpoint including the XXXX Shellpoint CFPB response" product category.
Read our methodology — how this data is sourced, computed, and verified.
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