Total complaints
1
Filed since As a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585's complaint history from CFPB public records. 1 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I experienced : Artificially inflated utilization A significant and avoidable decline in my credit score Reduced access to credit despite responsible account management I respectfully request that the CFPB review Synchronys practices for compliance with the Fair Credit Reporting Act and UDAAP standards | 1 |
| Issue | Complaints |
|---|---|
| including : Reconsideration and restoration of my prior credit limit based on accurate payment performance Clear disclosure of the consumer report data and criteria used in the adverse decision Confirmation that deferred loan obligations are accurately reflected in underwriting Assurance that adverse actions are supported by reasonable procedures | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is As a resul, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I experienced : Artificially inflated utilization A significant and avoidable decline in my credit score Reduced access to credit despite responsible account management I respectfully request that the CFPB review Synchronys practices for compliance with the Fair Credit Reporting Act and UDAAP standards", and the single most common underlying issue is "including : Reconsideration and restoration of my prior credit limit based on accurate payment performance Clear disclosure of the consumer report data and criteria used in the adverse decision Confirmation that deferred loan obligations are accurately reflected in underwriting Assurance that adverse actions are supported by reasonable procedures".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Michigan XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48076,,Consent provided,Web,2025-12-29,Closed with explanation,Yes,N/A,18343585 is "including : Reconsideration and restoration of my prior credit limit based on accurate payment performance Clear disclosure of the consumer report data and criteria used in the adverse decision Confirmation that deferred loan obligations are accurately reflected in underwriting Assurance that adverse actions are supported by reasonable procedures" in the "I experienced : Artificially inflated utilization A significant and avoidable decline in my credit score Reduced access to credit despite responsible account management I respectfully request that the CFPB review Synchronys practices for compliance with the Fair Credit Reporting Act and UDAAP standards" product category.
Read our methodology — how this data is sourced, computed, and verified.