Total complaints
6
Filed since I am
2026 data Public-data reference. official source
mental anguish
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows mental anguish's complaint history from CFPB public records. 6 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
I am
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
mental anguish complaint mix by product
- and are 3 50.0% – 0% relief
- particularly after 1 16.7% – 0% relief
- When Navy 1 16.7% – 0% relief
- and records 1 16.7% – 0% relief
How mental anguish's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and are subject to $ XXXX fine per time reported | 3 |
| particularly after confirmed identity theft and lack of proper notice and validation | 1 |
| When Navy Federal froze my bank accounts XX/XX/XXXX for almost a year and my wife and I fought to get bank unfrozen Navy federal released those funds XX/XX/XXXX after we sent several requests and made several unauthorized XXXX way phone calls. It's illegal for me to make XXXX way calls from prison to the bank that's why after we cleared up the last issues phone calls aren't to be requested and ALL my requests were to be in writing. All of the phone calls were recorded and it has been noted that phone calls aren't required. Read the notes and release those funds that were authorized and transferred to member to member that is still running in their available balances but Navy Federal failed to release after they UNFROZE our accounts back in XXXX. Navy Federal leave us with no choice but to file for protection against this continued harassment and blatant decision to not follow typed instructions that's in my records. This experience has been disgusting and well noted by security | 1 |
| and records of late payments including 30/60/90 day late payment reporting on the grounds that my signature consent was never garnished in the reporting of any of my information | 1 |
Top States
| State | Complaints |
|---|---|
| and my time | 3 |
| reputational harm | 1 |
| pain and suffering and much more the account should be heavily notated. I would advise you that when your security or legal department listen to the audio that this is a simple fix because those funds should've been released when the accounts were unfrozen. Navy Federal has failed me. The manager XXXX XXXX who is the reason why my bank account was originally unfrozen I pray he can listen to audio and explain that these accounts were unfrozen and therefore any transactions that were frozen should've been unfrozen. Written requests stating all transactions on my account was authorized were submitted over XXXX times in writing with my signature and with my security word. Navy federal just dropped the ball and didn't finish the job. The original accounts were closed and I opened new accounts. | 1 |
| significant financial hardship | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| per violation | 3 |
| abusive | 1 |
| My account was never compromise and it's been well noted. So a phone call can't be established from the prison to Navy federal. There is very clear instructions that only WRITTEN REQUESTS can be honored. I've sent written requests with XXXX signed signatures with security word. You not only ruin my life but you ruin my wife 's life and our businesses and our marrriage. I don't understand why the largest bank in the world make the conscious decision to make up rules as you go. The jury will listen to all evidence and it'll be clear that you've failed me as my fiduciary. When my bank account was unfrozen ALL of the transfers that were frozen should have been unfrozen in XX/XX/XXXX. XXXX XXXXXXXX XXXX account was sent {$3000.00} he is a family member | 1 |
| and this very nature of the credit reporting practices being discriminatory | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About mental anguish
mental anguish has accumulated 6 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, mental anguish reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and are subject to $ XXXX fine per time reported", and the single most common underlying issue is "per violation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating mental anguish: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does mental anguish have?
mental anguish has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does mental anguish respond to complaints on time?
mental anguish has a 0% timely response rate to CFPB complaints.
What is the most common complaint about mental anguish?
The most common issue reported against mental anguish is "per violation" in the "and are subject to $ XXXX fine per time reported" product category.
Read our methodology — how this data is sourced, computed, and verified.
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