Total complaints
1
Filed since Befo
2026 data Public-data reference. official source
maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence's complaint history from CFPB public records. 1 consumers have filed complaints since Befo. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Befo
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence complaint mix by product
- I had 1 100.0% – 0% relief
How maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I had received no written communication from XXXX about a problem with my account and | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX sent a longstanding customer with no history of failing to make payments to collections. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I couldn't remember receiving statements for quite a few months. She then said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence
maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Befo, and the most recent logged activity is Before I w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had received no written communication from XXXX about a problem with my account and", and the single most common underlying issue is "I couldn't remember receiving statements for quite a few months. She then said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence have?
maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence respond to complaints on time?
maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence has a 0% timely response rate to CFPB complaints.
What is the most common complaint about maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence?
The most common issue reported against maybe it was returned to us. That is weird. '' So it was confirmed that I have not gotten a statement indicating a problem with payments. We also confirmed that the secondary phone number on my account was a phone number we haven't used in over 2 years! So after not sending me written statements or correspondence is "I couldn't remember receiving statements for quite a few months. She then said" in the "I had received no written communication from XXXX about a problem with my account and" product category.
Read our methodology — how this data is sourced, computed, and verified.
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