Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows many months there are no charges on the card and no statement is sent's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How many months there are no charges on the card and no statement is sent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my daughter went to the airport and paid an additional {$35.00} to XXXX XXXX for baggage for the flight. This was put on the credit card. Also on the same day | 1 |
| State | Complaints |
|---|---|
| so I did not notice it was missing. I believe the bank factored this into their decision to deny payment. I made the payment by EFT on XXXX by EFT ( one day late. ) I notified the bank of the fraud and they gave me a temporary credit for the amount while they investigated the charge. Meanwhile | 1 |
| Issue | Complaints |
|---|---|
| I asked her if she had any knowledge of the charge. She did not | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
many months there are no charges on the card and no statement is sent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, many months there are no charges on the card and no statement is sent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my daughter went to the airport and paid an additional {$35.00} to XXXX XXXX for baggage for the flight. This was put on the credit card. Also on the same day", and the single most common underlying issue is "I asked her if she had any knowledge of the charge. She did not".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating many months there are no charges on the card and no statement is sent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
many months there are no charges on the card and no statement is sent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
many months there are no charges on the card and no statement is sent has a 0% timely response rate to CFPB complaints.
The most common issue reported against many months there are no charges on the card and no statement is sent is "I asked her if she had any knowledge of the charge. She did not" in the "my daughter went to the airport and paid an additional {$35.00} to XXXX XXXX for baggage for the flight. This was put on the credit card. Also on the same day" product category.
Read our methodology — how this data is sourced, computed, and verified.