Total complaints
2
Filed since Desp
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows making them liable for statutory damages of at least {$1000.00} per violation's complaint history from CFPB public records. 2 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How making them liable for statutory damages of at least {$1000.00} per violation's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| government-issued ID | 2 |
| State | Complaints |
|---|---|
| plus any actual damages.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,90007,,Consent provided,Web,2025-10-09,Closed with explanation,Yes,N/A,16464214 | 1 |
| plus any actual damages.,,EQUIFAX | 1 |
| Issue | Complaints |
|---|---|
| and proof of current address | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
making them liable for statutory damages of at least {$1000.00} per violation has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite pr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, making them liable for statutory damages of at least {$1000.00} per violation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "government-issued ID", and the single most common underlying issue is "and proof of current address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating making them liable for statutory damages of at least {$1000.00} per violation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
making them liable for statutory damages of at least {$1000.00} per violation has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
making them liable for statutory damages of at least {$1000.00} per violation has a 0% timely response rate to CFPB complaints.
The most common issue reported against making them liable for statutory damages of at least {$1000.00} per violation is "and proof of current address" in the "government-issued ID" product category.
Read our methodology — how this data is sourced, computed, and verified.