Total complaints
1
Filed since When
2026 data Public-data reference. official source
making the unfortunate assumption that they contained the same information that was explained on the phone. It does
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows making the unfortunate assumption that they contained the same information that was explained on the phone. It does's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
making the unfortunate assumption that they contained the same information that was explained on the phone. It does complaint mix by product
- we were 1 100.0% – 0% relief
How making the unfortunate assumption that they contained the same information that was explained on the phone. It does's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we were informed that the modification would be final after completion of the initial trial period | 1 |
Top States
| State | Complaints |
|---|---|
| but buried in the document is also a balloon payment which will be due when the loan is to be paid off. I do not see how this can be legal! They agreed to assist a struggling borrower | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but nothing was emailed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About making the unfortunate assumption that they contained the same information that was explained on the phone. It does
making the unfortunate assumption that they contained the same information that was explained on the phone. It does has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When we di, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, making the unfortunate assumption that they contained the same information that was explained on the phone. It does reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we were informed that the modification would be final after completion of the initial trial period", and the single most common underlying issue is "but nothing was emailed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating making the unfortunate assumption that they contained the same information that was explained on the phone. It does: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does making the unfortunate assumption that they contained the same information that was explained on the phone. It does have?
making the unfortunate assumption that they contained the same information that was explained on the phone. It does has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does making the unfortunate assumption that they contained the same information that was explained on the phone. It does respond to complaints on time?
making the unfortunate assumption that they contained the same information that was explained on the phone. It does has a 0% timely response rate to CFPB complaints.
What is the most common complaint about making the unfortunate assumption that they contained the same information that was explained on the phone. It does?
The most common issue reported against making the unfortunate assumption that they contained the same information that was explained on the phone. It does is "but nothing was emailed" in the "we were informed that the modification would be final after completion of the initial trial period" product category.
Read our methodology — how this data is sourced, computed, and verified.
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