Total complaints
1
Filed since Earl
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows making the same inquiry again and again's complaint history from CFPB public records. 1 consumers have filed complaints since Earl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Earl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How making the same inquiry again and again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when rates were quite low I applied at a local bank to refinance the 4 mortgages payable to Round Point. After many telephone calls we succeeded in establishing a telephonic contact between my bank and Round Point to verify the existence of the 4 mortgages of mine that they had acquired. After I spent many hours assembling data to complete my mortgage application and after the bank had spent money appraising the properties in question | 1 |
| State | Complaints |
|---|---|
| more than a half dozen times | 1 |
| Issue | Complaints |
|---|---|
| and that I would have to transmit copies of the original note and mortgage to see if those signatures matched that of the authorization they had received. I replied that while I would be happy to send these | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
making the same inquiry again and again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Earl, and the most recent logged activity is Earlier th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, making the same inquiry again and again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when rates were quite low I applied at a local bank to refinance the 4 mortgages payable to Round Point. After many telephone calls we succeeded in establishing a telephonic contact between my bank and Round Point to verify the existence of the 4 mortgages of mine that they had acquired. After I spent many hours assembling data to complete my mortgage application and after the bank had spent money appraising the properties in question", and the single most common underlying issue is "and that I would have to transmit copies of the original note and mortgage to see if those signatures matched that of the authorization they had received. I replied that while I would be happy to send these".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating making the same inquiry again and again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
making the same inquiry again and again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
making the same inquiry again and again has a 0% timely response rate to CFPB complaints.
The most common issue reported against making the same inquiry again and again is "and that I would have to transmit copies of the original note and mortgage to see if those signatures matched that of the authorization they had received. I replied that while I would be happy to send these" in the "when rates were quite low I applied at a local bank to refinance the 4 mortgages payable to Round Point. After many telephone calls we succeeded in establishing a telephonic contact between my bank and Round Point to verify the existence of the 4 mortgages of mine that they had acquired. After I spent many hours assembling data to complete my mortgage application and after the bank had spent money appraising the properties in question" product category.
Read our methodology — how this data is sourced, computed, and verified.