making it nearly impossible to pay off the loan. It does not make any sense to put me on loan deferment status in the middle of XX/XX/year> after I explicitly requested not to be put on deferment in XX/XX/year>. Please remove the approximately {$14000.00} in interest that Mohela assessed on my loan between XX/XX/XXXX and XX/XX/XXXX. Students should not be forced to pay {$14000.00} more in loans every time Mohela loses their paperwork.

What the CFPB Record Shows About making it nearly impossible to pay off the loan. It does not make any sense to put me on loan deferment status in the middle of XX/XX/year> after I explicitly requested not to be put on deferment in XX/XX/year>. Please remove the approximately {$14000.00} in interest that Mohela assessed on my loan between XX/XX/XXXX and XX/XX/XXXX. Students should not be forced to pay {$14000.00} more in loans every time Mohela loses their paperwork.

making it nearly impossible to pay off the loan. It does not make any sense to put me on loan deferment status in the middle of XX/XX/year> after I explicitly requested not to be put on deferment in XX/XX/year>. Please remove the approximately {$14000.00} in interest that Mohela assessed on my loan between XX/XX/XXXX and XX/XX/XXXX. Students should not be forced to pay {$14000.00} more in loans every time Mohela loses their paperwork. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called y, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, making it nearly impossible to pay off the loan. It does not make any sense to put me on loan deferment status in the middle of XX/XX/year> after I explicitly requested not to be put on deferment in XX/XX/year>. Please remove the approximately {$14000.00} in interest that Mohela assessed on my loan between XX/XX/XXXX and XX/XX/XXXX. Students should not be forced to pay {$14000.00} more in loans every time Mohela loses their paperwork. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I kindly explained the situation to her. She did not know what she was doing and transferred my call to her supervisor", and the single most common underlying issue is "requesting that I not be placed on in-school deferment. I have sent your company multiple communications".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating making it nearly impossible to pay off the loan. It does not make any sense to put me on loan deferment status in the middle of XX/XX/year> after I explicitly requested not to be put on deferment in XX/XX/year>. Please remove the approximately {$14000.00} in interest that Mohela assessed on my loan between XX/XX/XXXX and XX/XX/XXXX. Students should not be forced to pay {$14000.00} more in loans every time Mohela loses their paperwork.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.